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The leader in In-situ and In-line monitoring of semiconductor processes for more than 20 years
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Customer Satisfaction form

Which product did you buy from us? How long have you used the above product? How often do you use our product? Did it was your first purchasing from CI?
Overall, how satisfied were you with our product/service?
5-very satisfied4-Somewhat satisfied3-Neither satisfied
nor dissatisfied
2-Somewhat dissatisfied1-very dissatisfied
Quality
Price
Purchase experience
Installation or first use experience
Usage experience
After purchase service
Thinking of your most recent experience with our product, how much do you agree with the following statements?
5-very satisfied4-Somewhat satisfied3-Neither satisfied
nor dissatisfied
2-Somewhat dissatisfied1-very dissatisfied
Product was worth the purchase price
Product does what it claims
Product does what I need
Product is easy to use
Product is competitively priced
What do you like about our product? What did you dislike about our product? Would you purchase our product again? Free text *Name: *Company: *E-mail: Phone: *Country: